Shumin is a supportive and approachable manager, colleague and friend. She possesses excellent linguistic, communication and presentation skills. She is able to communicate well and is eloquent on the international platform and is able to exercise professional inter-cultural sensitivities.

Frans is an exceptionnally talented linguist, in addition to an excellent marketing and technical representative for his company. Boeing has had the pleasure of working with Frans as the liaison for our activities and hopes to continue having him support us in that role and any future role he may have with the company.

Shumin gave a two-day ASD-STE100 training to standardize and improve the language used by technical authoring personnel. I learnt a great deal in terms of advantageous STE writing rules for the authoring of technical manuals. Thank you once again for the excellent training!

Shumin introduced the very interesting concept of a controlled language in the form of Simplified Technical English (STE). My favourite STE rule is to use approved words from the dictionary only as the part of speech given. In the two-day duration, we were able to familiarise ourselves with all the STE rules as well as practical steps for implementation of this controlled language standard. Shumin is very capable of explaining STE concepts in a brief but accurate manner, giving us easy access to a highly technical subject. Love the humour you inject in between lines! Top Qualities: Concise, Personable, Knowledgeable

TAI hired Frans to work with our experienced team and help them to improve their ASD-STE100 Simplified Technical English skills. Frans helped us to identify areas for improvement both in our own documents and in those supplied by our customers and partners. At the end of the training, we all had learned simple yet effective methods to improve the quality, readability and compliance of our writing. Most importantly, we learned how to scrutinize text for commonly made mistakes and how to balance compliance with optimum readability. We enjoyed working with Frans, who has a pleasant personality and an open mind. I am happy to recommend him to any company that wants to improve its documentation, be it for compliance reasons or to facilitate translation. Top Qualities: Great Results, Expert, Good Value

One of my favorite STE writing rules is the use of active voice. This rule is easy to implement when using word document. I like your energy when you teach and when you answer our questions. Thank you and it was a fun, clear course to go through with! All the best to you, Shumin!

A good 1 slide introduction on the history of STE100. Not too lengthy and still comprehensive enough to inform us about how the standard came about and who is the committee behind the updates. My favourite rule will definitely be the half rule since I can decide if I want to follow it or not. Jokes aside, I think all the rules will take some time to remember and put into practice. Interesting exercises during this training that allow us to practise what was just taught. Good that the answers were provided so we can refer back in future. Shumin enunciates her words well and is understandable, so I would recommend anyone who is interested in getting some knowledge about Simplified Technical English to take up this course with her. Having the class address the rules individually keeps us awake and on our toes!

Both the introduction to Simplified Technical English and presentation of technical writing rules were great and received a 9 out of 10 score from me. I have very much enjoyed this face-to-face workshop session with Shumin CHEN and in terms of her training evaluation it is a 9 out of 10 again for me!

A very important and highlighted point during the introduction is that STE is an English language specification that is not only applicable for companies in the aerospace & defence industry. Rule 5.2 where you only have one instruction per sentence is important to us. Not being able to use the verb "CHECK' that is only used as an approved STE noun poses a challenge to me all the time. I really appreciate the STE writing rules that give us the possibility to improve the consistency of our documents. The workshop exercises were of high interest value and drive home the point that it is important to learn by doing. Although a time-consuming process, the writing workshop impressed on me that the need to prioritise the analysis of our internal documents. Shumin is a competent trainer who does not only focus on explaining and enforcing the "writing rules", but is always available to understand and empathise with the training needs of the class.

Shumin possesses an in-depth knowledge of the English language and of Simplified Technical English (STE). We covered a lot of ground in the area of STE within a short time!