The ASD-STE100 course I attended by Shumin was very intensive yet enjoyable. Besides the standard format and company templates used when creating documentation, STE rules helped me understand that there is an alternative approach to technical writing. By shrinking the size of my vocabulary, I am effectively using only one word for one purpose. With STE, my goal is to focus on what I would like to communicate effectively, rather than to simply place information into a template.

Working with Shumin is a great pleasure because of her professional approach. Her knowledge of STE is excellent and with her pragmatic approach she helps companies to improve. Our trainees rated Shumin all with excellent. If you consider to train your staff in STE, I highly recommend Shumin.

The introduction provided a well-rounded history of ASD-STE, the types of industries that use it, and how they use it. I now have a better understanding of what ASD-STE is and how our company should be using it. My favorite writing rule is Rule 1.3 (Use approved words only with their approved meanings.) This rule is the heart of STE. It makes consistency, clarity, and comprehension ubiquitous across all documents regardless of who writes them. It is the main rule that unifies writers with one voice. My favorite STE verbs are Apply, Attach, Make Sure, and Show. The verb Apply has multiple use cases for our documents. The verb Attach is a great utility verb because common alternatives like “mount” are not approved. The verb “make sure” is extremely helpful in cautions and warnings, also in some procedural steps. Finally, the verb “show” is extremely helpful when I write about background processes and how things work in general. The presentation on rules clarified a lot of things of which I was unaware. I have a much better understanding of how to format lists with colons, when to use obey vs. comply, and the differences between notes, cautions, and warnings. Moving forward, I will be able to utilize the ASD-STE rules more effectively to write better documents. I appreciated the exercises because they helped me immediately practice and enforce the ASD-STE rules. I like the fact that they were timed. Writing under time-constraints forced me to think quickly and fully concentrate on my writing. I will definitely recommend this training to writers of many fields, especially technical fields. The material, presentation, and instructor are fantastic. I learned a lot about ASD-STE. Even though I’ve been using this writing convention for almost eight years, formal training brought much clarity and comprehension that I had not previously realized. I now know that an aptitude for writing and a copy of the STE rules is a good start, but not enough. This course takes your understanding to a professional level.

Frans provided a useful and insightful course about Simplified English. This course enabled Tellabs to start a terminology bank and to implement language checker software. I am impressed with Frans’ command of language, and the manner in which he trained our organization. I highly recommend Frans to anyone who wants to be in control of their language. Top Qualities: Personable, Expert, Good Value

The introduction to ASD-STE100 has offered me some helpful insights into the theoretical background of this technical language standard. The STE rules are governed a logical flow of technical information. I would certainly recommend this course to writers who are interested in changing the way of technical writing with buy-in from the company. Overall, I have enjoyed Shumin's presentation!

The course was quite challenging for me intellectually, in the way that there were a lot of rules to take in in order to be able to apply them to the text given in the assignement. To spot the errors in the text and choose the correct rule for the problem wasn't always easy, but I thought the assignment itself, i.e. the practical application of the theory, was an effective way to evaluate the learning curve of the student. To cut a long story short, yes, I think the content and the assessment are appropriate. After what I have learned in the course, it seems appropriate and relevant for technical communicators to know STE at a professional level!

Shumin is a reference in the STE field. As a neophyte, I can hardly give you an advice. I regularly check your post on YouTube and I learn a lot from the videos and articles you post on the Internet. One word–continue. The best lesson I learnt is: Never use a long word where a short one will do. This rule forces the writer to be simple, yet concise. It is the golden rule of STE.

I worked with Frans on a project for translation for technical manuals. It was a pleasure to work with him and he was very professional. He responded to our queries quickly and informatively and he was an asset to have on the project, as he has a vast knowledge of technical translation. Top qualities: Great Results, Expert, On Time.

I attended Frans's training course in Simplified Technical English in June 2010 and I am very glad I did. Apart from being an engaging speaker and managing to enunciate 57 and a half writing rules in three hours without boring you for a second, Frans is a brilliant technically-minded linguist - a rare find. The ease with which he can turn convoluted (or downright bad) material into crystal-clear technical writing, at first sight and without hesitation, didn't cease to amaze me throughout the training sessions. Frans is personable, flexible, an extremely knowledgeable scholar and an excellent teacher. The two days spent in training with him definitely enriched my skill set. I can wholeheartedly recommend him, as an efficient trainer, enthralling presenter, and leading documentation expert. Top qualities: Personable, Expert, Creative

The Simplified Technical English course content and requirements provided by Shumin Chen were an absolute good fit with the TCLoc Master's program. A technical communicator has to know about the existing specifications for technical documentation. Furthermore, this course helps the students to acquire new skills in order to enhance the accuracy and clarity of contents.