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As advisor to her ASD-STE100 Simplified Technical English on-the job-training, Shumin adopts a very structured approach to learning. She observes, absorbs and analyses to come up with relevant and insightful questions as well as ideas regarding the subject matter and improved ASD-STE100 training methods. Shumin is a very driven and highly intelligent professional who works very well either independently or as part of a team. She has strong analytical skills and expresses herself very well both verbally and in writing. Her sense of responsibility and passion about achieving the set objectives while meeting and exceeding clients' expectations is very inspiring and is a great asset to the company and its customers alike.

Frans has demonstrated that he is an expert in restricted languages and in particular ASD Simplified Technical English (STE). He has given successful presentations on the subject at S1000D User Forums that were very well received. He is an expert in developing systems that check conformance to restricted English standards.

I've found all the rules introduced in this workshop equally valuable and applicable in my field of work. The ASD-STE100 Specification is very useful for searching examples and finding STE compliant alternatives. It was also great that we has such a large number of practical exercises. Personally, it would be more valuable to have more context available. This helps us judge how to apply STE optimally. Thank you Shumin! Your workshop was concise, clear, and pragmatic. I also liked the occasional humour! 🙂

Frans is an exceptionnally talented linguist, in addition to an excellent marketing and technical representative for his company. Boeing has had the pleasure of working with Frans as the liaison for our activities and hopes to continue having him support us in that role and any future role he may have with the company.

The introduction provided a well-rounded history of ASD-STE, the types of industries that use it, and how they use it. I now have a better understanding of what ASD-STE is and how our company should be using it. My favorite writing rule is Rule 1.3 (Use approved words only with their approved meanings.) This rule is the heart of STE. It makes consistency, clarity, and comprehension ubiquitous across all documents regardless of who writes them. It is the main rule that unifies writers with one voice. My favorite STE verbs are Apply, Attach, Make Sure, and Show. The verb Apply has multiple use cases for our documents. The verb Attach is a great utility verb because common alternatives like “mount” are not approved. The verb “make sure” is extremely helpful in cautions and warnings, also in some procedural steps. Finally, the verb “show” is extremely helpful when I write about background processes and how things work in general. The presentation on rules clarified a lot of things of which I was unaware. I have a much better understanding of how to format lists with colons, when to use obey vs. comply, and the differences between notes, cautions, and warnings. Moving forward, I will be able to utilize the ASD-STE rules more effectively to write better documents. I appreciated the exercises because they helped me immediately practice and enforce the ASD-STE rules. I like the fact that they were timed. Writing under time-constraints forced me to think quickly and fully concentrate on my writing. I will definitely recommend this training to writers of many fields, especially technical fields. The material, presentation, and instructor are fantastic. I learned a lot about ASD-STE. Even though I’ve been using this writing convention for almost eight years, formal training brought much clarity and comprehension that I had not previously realized. I now know that an aptitude for writing and a copy of the STE rules is a good start, but not enough. This course takes your understanding to a professional level.

Rule 3.6 Use only the active voice in procedural writing is my favourite STE rule. Use the active voice as much as possible in descriptive writing. In my opinion, this rule would avoid a lot of translated texts misunderstandings.  Thank you for the course and being flexible. You accepted moving the course to September to give us the opportunity to complete the TCTrainNet unit.

The Simplified Technical English course content and requirements provided by Shumin Chen were an absolute good fit with the TCLoc Master's program. A technical communicator has to know about the existing specifications for technical documentation. Furthermore, this course helps the students to acquire new skills in order to enhance the accuracy and clarity of contents.

The course intro was helpful. Shumin used examples, videos, and asked us questions to introduce the material. Knowing that the subject matter could be dry, she tried to counteract that by varying the presentation. The information itself was useful for what we did later in the course. My favourite rules are the word count rules. That sounds lame, but I tend to write too long of sentences that don’t get to the point. The exercises were really helpful in demonstrating the rules that we had talked about / gone over. I got the most out of doing the exercises and working on the examples that we submitted. I would definitely recommend the course to someone considering or currently using STE. Shumin catered the course to our needs and familiarity level. She was very knowledgeable and was happy to help us through trouble spots and answer our questions.

Airbus is widely known to have strict STE quality checks that are difficult to meet for outside suppliers. Learning how to optimally use a documentation standard like ASD-STE100 is a substantial boost to our technical writing team’s capabilities and significantly improved our compliance rating!

I had the pleasure of working alongside Shumin for several projects during her time at the Singapore Aviation Academy. She is what I would call a balanced manager - always keeping a cool head regardless of the obstacles we had faced as a division. Her outstanding abilities include bringing inspiration to her team and her effortless presentation skills.