STE training & consultancy

Why choose Shufrans TechDocs?

Shufrans TechDocs is the global leader in STE training and consultancy. We offer a range of customised ASD-STE100 Simplified Technical English training solutions and consultancy services that will help you expand your knowledge of the fundamental principles of documentation management.

APAC Simplified Technical English workshops

Through interactive workshops and exercises, your technical publication and writing team will learn how to standardise content and structure to:

  • Author efficiently
  • Facilitate information exchange
  • Improve overall text readability
  • Publish in multiple channels
  • Reduce maintenance costs for technical information.

What our clients have said about us 

I fully appreciate the advantages and benefits of implementing international language standards to our documentation. 

The technical English writing rules were clearly presented during this webinar. Overall, I have found this webinar to be useful for my work and Shumin responded well to all my questions and clarified the doubts I had before taking this course.

Oxana Barkova, Senior Technical Writer, Technical Documentation Development, IT, Kaspersky Lab


Simplified Technical English is an important topic for our industry. I’ve enjoyed learning about all the rules of STE summarised into bite-sized information over the course of two training days. The quality of this training has been exceptional! 

Andreas Herter, Technical Trainer, Schindler Elevator Corporation

Our certified Simplified Technical English training workshops are conducted by seasoned industry experts who work according to international standards, while having the flexibility to deal with your specific requirements. Our ASD-STE100 Simplified Technical English training programme supports the current version of the ASD-STE100 specification, Issue 8, April 2021.

Shufrans TechDocs offers the following STE training programmes & consultancy services:

This training workshop offers the most tailored type of training designed to meet your exact needs. Our trainers will deliver STE training at your preferred on-site location. With Shufrans’ customised training workshop, there will be plenty of opportunities to ask questions, seek clarification and receive personalised STE coaching.

  • 2 to 3 days of highly personalised and extensive classroom training, followed by workshop-style interaction
  • Recommended class size: 5 – 15 participants
  • This course is designed to meet your company’s specific requirements. Our STE trainer will also address some of the commonly encountered questions when technical authors begin writing in STE:
    • How to implement STE while complying with your industry’s regulations?
    • Using STE to meet your project deliverables and long-term business goals
    • How to optimise technical documentation workflow to fully benefit from STE?
    • Which STE checker software suits you best?
  • Practical discussions and activities based on your own content and documentation
    • Rewriting workshop sessions let participants convert existing text to Simplified Technical English.
    • Participants can compare, analyse, and discuss suitable technical writing solutions to reinforce learning.
    • All sessions are moderated by an expert STE trainer.
  • Delivered by an STE expert trainer with broad and in-depth experience in STE implementation worldwide
  • Customised level of ASD-STE100 compliance to suit your business objectives
  • Adjusted to fit your schedule

Day 1 – classroom-type instructionDay 2 – workshop-style interactionDay 3 – Q&A

Overview of ASD-STE100 development & status

Explanation of specification structure

Tea/coffee break

STE writing rules Part 1

Lunch break

STE writing rules applied – exercises & review

Tea/coffee break

STE writing rules Part 2

Adjourn

Vocabulary review

Tea/coffee break

Guidelines for customer specific terms

Lunch break

STE writing rules applied – exercises & review

Tea/coffee break

Writing/ rewriting instruction

Tea/coffee break

Adjourn

Quality improvement issues

Tea/coffee break

Rewriting exercise (own documents)

Lunch break

Rewriting review & presentation

Tea/coffee break

Q & A

Certificate hand-out

Adjourn

Shufrans’ on-site customised ASD-STE100 training workshops aim to help companies with in-house technical writing staff, technical writing teams or departments that are responsible for content and publishing implement STE in a perfectly consistent and coherent manner.

On-site training workshops are ideal for companies that manage medium and large-sized technical writing teams that include professionals such as:

  • Technical Writers
  • Editors
  • Translators
  • QA Managers
  • Documentation Managers
  • ILS Managers
  • Safety Assurance Managers
  • Field Support Engineers
  • Project Managers
  • Product Managers
  • Training Managers
  • Documentation Engineers

It’s all about your needs

An on-site training class will offer you the most personalised form of training based on the nature of your business and industry. Our trainers will prepare a training agenda for your prior approval at least two weeks before class commences.

Dedicated support

During training, your technical team can fully tap on our trainers’ expertise and receive fully customised training support adapted solely for your business needs.

Convenience at your doorstep

An on-site class is also the most convenient option as our trainers will do their best to accommodate your schedule, and conduct training at your preferred location. Last, but not least, an on-site training does away with participants’ travel and accommodation expenses.

Deliverables

Copy of the ASD-STE100 specification, exercises, learning aids, certificate.

On-site classes are available throughout the year. To request for an on-site training session, simply fill out the registration form below.

Please include the following details in your message:

  1. Your requested training date(s):
  2. Number of training days:
  3. Number of participants:

We require a minimum class size of 5 participants for class commencement.

    Your Company*

    Your Name*

    Your preferred training location*

    Your requested training dates*

    Number of training days*

    Number of participants*

    Your Company Email*

    Your Country*

    Every on-site training session is different. For this reason, we will prepare a customised quotation once we receive the following information:

    1. Your requested training date(s):
    2. Number of training days:
    3. Number of participants:

    We require a minimum class size of 5 participants for class commencement.

      Your Company*

      Your Name*

      Your preferred training location*

      Your requested training dates*

      Number of training days*

      Number of participants*

      Your Company Email*

      Your Country*

      Our open or shared STE training classes offer a highly accessible training platform where you can interact with participants from other industries during a 2-day training session. Shared STE training classes are organised roughly 6 times a year in various locations worldwide. Our trainers will deliver a comprehensive STE training curriculum to impart relevant STE writing techniques. This helps you to use effectively and accurately use STE in practice.

      • 2 days of extensive classroom training and workshop-style interaction
      • Recommended class size: 6 – 10 participants
      • Shufrans’ STE training methodology prepares you for future STE implementation. Our training methods focuses on:
        • STE rules & compliance
        • Proper writing techniques that optimise your content development workflow and reduce your publishing & translation costs
        • Highly practical use of the STE specification to fulfill your training objectives
      • STE industry solutions based on available case-studies from Shufrans or your individual documentation.
      • Practical discussions and activities based on your own content and documentation
        • Rewriting workshop sessions let participants convert existing text to Simplified Technical English.
        • Participants can compare, analyse, and discuss suitable technical writing solutions to reinforce learning.
        • All sessions are moderated by an expert STE trainer.
      • Delivered by an STE expert trainer with broad experience in implementing STE across industries.
      • Full ASD-STE100 compliance
      • Organised ~ 6 times per year in convenient locations worldwide.

      Day 1 – classroom-type instructionDay 2 – workshop-style interaction

      Overview of ASD-STE100 development & status

      Explanation of specification structure

      Tea/coffee break

      STE writing rules

      Lunch break

      STE writing rules applied – exercises & review

      Tea/coffee break

      Vocabulary review

      Adjourn

      Writing/rewriting instruction

      Tea/coffee break

      Rewriting exercise (own documents)

      Lunch break

      Rewriting review

      Tea/coffee break

      Q & A

      Certificate hand-out

      Adjourn

      Open STE training classes are ideal for companies that manage small and medium-sized technical writing teams that include professionals such as:

      • Technical Writers
      • Editors
      • Translators
      • QA Managers
      • Documentation Managers
      • ILS Managers
      • Safety Assurance Managers
      • Field Support Engineers
      • Project Managers
      • Product Managers
      • Training Managers
      • Documentation Engineers

      2-day training workshop to kickstart your professional STE writing career

      An open STE training class offers you 2 intensive training days when you can analyse and edit your own documentation with the help of our STE trainer. The training curriculum is designed to include lectures, course work and exercises that will prepare you for STE compliant authoring of technical manuals.

      Learn and exchange ideas on an interactive platform

      You will join other specialists from industries’ leading companies and gain access to new solutions and learning approaches to similar technical writing problems that you face at work. Our open STE training classes offer you a great opportunity to benchmark your technical writing workflow against industry leaders. Discussions will be moderated by our STE trainers.

      Availability

      Shufrans’ open STE training classes are organised roughly 6 times a year in various locations. You will always find an available training session just next door. This helps you reduce your travelling time and costs. Please refer to upcoming training class locations.

      Deliverables

      Copy of the ASD-STE100 specification, exercises, learning aids, certificate.

      Open STE classes are available throughout the year. To register for an open STE training class, simply fill out the registration form below.

      Please include the following details in your message:

      1. Open training class location: Please refer to upcoming training class locations.
      2. Number of participants:

      We require a minimum class size of 6 participants for class commencement. If there are more than 2 participants from your company who will attend this training, please contact us for applicable discounts.

        Your Company*

        Your Name*

        Which Open STE training class location do you prefer?*

        Number of participants*

        Your Company Email*

        Your Country*

        EUR 1,500 per person (VAT not applicable)

        If there are more than 2 participants from your company who will attend this training, please contact us for applicable discounts.

        After STE training, writers would normally need sufficient time to adjust to new writing guidelines. Shufrans works with your staff to support any ongoing STE continuous improvement processes so that they become effective practitioners of the Simplified Technical English language. We can meet on-site with your staff, or conduct online Q&A sessions for your trained writers.

        Shufrans also provides proofreading and editing services to kick-start and support your STE implementation. You can either send us your content for an STE review, or participate in an online compliance review as you prepare your document for translation.

        In some cases, our customers ask us to review their first manual written in STE or to rewrite a manual for future reference purposes. We can also help you build your STE compliant technical terms dictionary, giving you optimum control over downstream documentation processes such as translation.

        It is also possible to arrange for an STE expert on-site to facilitate any ongoing implementation process.

        If your business requires regulatory compliance with the ASD-STE100 standard, Shufrans can support your technical writing team to make sure that they author fully ASD-STE100 compliant documentation.

        Once trained, technical writers can apply STE principles to every content creation steps. A training approach ensures that your content is easily readable and also optimised for future translations.

        To help you follow STE rules correctly, multiple STE checker tools have been created by various companies. Some were created strictly for the purpose of enforcing STE rules, while others regulate writing processes.

        Our preferred checker software tool is the Acrolinx ASD-STE100 solution module. Find out more.

        To implement STE in your organization, Shufrans offers crucial support in every step of the way. We help your writers comply with STE throughout the entire product documentation life cycle:

        • Training
        • Dictionary building
        • Checker software implementation
        • Customisation
        • Integration
        • Rewriting
        • Editing
        • QA
        • Consultancy.

        The customers Ms Shumin Chen and Dr Frans Wijma have provided training and consultancy for include:

        • AAC Global Oy (Finland)
        • ABB (Finland)
        • Air Arabia (United Arab Emirates)
        • Amdocs (Israel)
        • arvato technical information S.L. (Spain)
        • BAE Systems (UK)
        • Beriev (Russia)
        • Beta-Air (Russia)
        • Black & Decker (UK, USA)
        • Boeing (USA)
        • Canon (Japan)
        • CDG, a Boeing Company (USA)
        • Citec (Finland)
        • CUCBC (Canada)
        • Check Point (Israel)
        • Cisco (USA)
        • Cobham (UK)
        • Creative (Singapore)
        • Danaher (USA)
        • Digimarc (USA)
        • EADS (Germany)
        • ECI Telecom (Israel)
        • EGO Translating Company (Russia)
        • EINSA (Spain)
        • Electrolux (Germany, Poland, Sweden)
        • Elekta (UK)
        • Elmen Consultants Limited (UK)
        • Embraer (Brazil)
        • Eurocopter (Germany)
        • FAA (USA)
        • FHI (Japan)
        • Finn-Power (Finland)
        • Flight Refuelling (UK)
        • Fluke (USA)
        • Fokker Elmo (Netherlands)
        • Garuda Indonesia (Indonesia)
        • GMF AeroAsia (Indonesia)
        • GMF Gouda (Netherlands)
        • Goodrich
        • Google (USA)
        • Hach (USA)
        • Hach Lange (Germany)
        • Hansem EZ User Guides (Korea)
        • Heartsome (Korea)
        • Hewlett Packard (Netherlands)
        • HOMAG (Germany)
        • Honeywell (USA)
        • Huawei (China)
        • IAI (Israel Aircraft Industries, Israel)
        • IDE Technologies (Israel)
        • IFN (Israel)
        • IHI (Ishikawajima-Harima Heavy Industries, Japan)
        • Indra (Spain)
        • IMPAC (USA)
        • IRKUT (Russia)
        • Krauss-Maffei Wegmann (Germany)
        • Kubota (Japan)
        • L-3 Communications (Canada)
        • L-3 Wescam (Canada)
        • Larsen & Toubro (India)
        • Live Linx (Israel)
        • Logistikzentrum der Bundeswehr (Germany)
        • Lufthansa Systems (Switzerland)
        • Manualise (Netherlands)
        • Meggitt (Switzerland)
        • Microsoft (USA)
        • MoD (Australia)
        • Nautilus (USA)
        • Nederlandse Spoorwegen (Netherlands)
        • NICE Systems (Israel)
        • n-Projects (Netherlands)
        • Omron (Japan)
        • Pakistan International Airlines (Pakistan)
        • Parker Aerospace (USA)
        • Patria (Finland)
        • Peking University (PKU, China)
        • Philips (China, Hong Kong, Singapore)
        • RAF (UK)
        • Radisys (USA)
        • Rheinmetall (Germany, Netherlands)
        • Rheinmetall Technical Publications (Germany)
        • RMMV (Netherlands)
        • Rohde & Schwarz (Germany)
        • Rolls-Royce (USA, UK)
        • Royal Australian Navy (Australia)
        • SAAB (Sweden)
        • SafeNet (Israel)
        • Samsung (Korea)
        • Sandvik (Finland)
        • SEAT (Spain)
        • Servicios de Ingenieria Aeroespacial S.C. (Mexico)
        • Shikoku Kakoki (Japan)
        • Siemens (Germany)
        • Sikorsky (USA)
        • Sogeti (France)
        • SonoVision (France)
        • Spoorwegpolitie (Railway Police, Netherlands)
        • TAI/TUSAS – Turkish Aerospace Industries (Turkey)
        • Tata (India)
        • TCS (India)
        • Teldix (Germany)
        • Tellabs (Denmark)
        • Tetra Pak (Italy)
        • Translatum (Finland)
        • Triview (Netherlands)
        • UTC Aerospace Systems (India)
        • Vibro-Meter (Switzerland)
        • Volare Engineering (Mexico)
        • Volkswagen (Germany)
        • Voortman Steel Group (Netherlands)
        • Watchguard (USA).

        We use the latest version of the ASD-STE100 specification: Issue 8, April 2021.

        Ready to learn more?

        Request for a full course description below
        Full course description in PDF

        Shufrans TechDocs helps great companies like yours

        • The course intro was helpful. Shumin used examples, videos, and asked us questions to introduce the material. Knowing that the subject matter could be dry, she tried to counteract that by varying the presentation. The information itself was useful for what we did later in the course. My favourite rules are the word count rules. That sounds lame, but I tend to write too long of sentences that don’t get to the point. The exercises were really helpful in demonstrating the rules that we had talked about / gone over. I got the most out of doing the exercises and working on the examples that we submitted. I would definitely recommend the course to someone considering or currently using STE. Shumin catered the course to our needs and familiarity level. She was very knowledgeable and was happy to help us through trouble spots and answer our questions.
          Kelly Walsh, Technical Writer Aerotech Inc.
        • The introduction to ASD-STE100 was good and informative for someone like me with zero knowledge of the STE standard before. Rule 6.3 in STE writing summarizes the best of what I can take with me. There was quite a lot from the STE exercises to consume regarding grammar. Nevertheless, the worksheets were very good and helpful. I gained quite a lot of knowledge from them and they were the best part of this training workshop. Shumin was very professional and sharp as a razor. The best takeaway for me from her workshop is to give more thought to how I build my sentences rather than focussing on specific ‘allowed’ or ‘approved’ words.
          Jeppe Friis Technical Inspector, Maersk Drilling Maintenance Support
        • I love how you can apply the concept of STE to many industries whether or not you choose to work as a technical writer. Shumin was very clear in her instructions and it’s too bad I could never catch up on time to review her entire courses and pose questions “in real time”. The rules concerning the technical verbs and names + the categories for the different exceptions makes STE a very flexible standard that responds to the needs of specific users.
          TCLoc Master in Technical Comunication & Localisation 2018 University of Strasbourg
        • Frans provided a multi-day training on STE in my company, Hansem EUG, and impressed every participant with his profound expertise in the subject matter and his kind and witty manner which had made the training much more enjoyable. I am glad to have known him and expect to have a sound, professional relationship for our mutual benefit.
          Yangsook Kim CEO, Hansem EUG
        • The introduction to STE gave me a more detailed idea about the STE concept. STE favours simple and short sentences to give the audience a clear idea of how information develops. It was also good to know that some verbs that ar evry commonly used in Schindler vocabulary are not acccepted in STE. Instead, shorter, simpler verbs can be good enough. To add, rules and tips provided during the training has been very helpful for my work. The exercises were practical and useful and I wish we had more time to go into more detail. Everything had been clearly explained and Shumin was very specific. I would most likely recommend this course to technical authors.
          Corporate Technical Writer, Schindler Group
        • This course shares a good overview of structure, purpose, history, and contextual information about STE. The limited vocabulary and restricted list of words, short sentence constructions, active voice, and imperative verb usage are valuable takeaways messages to act upon in Simplified English. The examples used in this training are quite realistic and it is very likely that I will recommend this STE training to someone else.
          Roland Kiser Terminology Coordinator, Schindler
        • Both the introduction to Simplified Technical English and presentation of technical writing rules were great and received a 9 out of 10 score from me. I have very much enjoyed this face-to-face workshop session with Shumin CHEN and in terms of her training evaluation it is a 9 out of 10 again for me!
          Adrienne Brieffies Technical Writer, Alfa Laval
        • A very important and highlighted point during the introduction is that STE is an English language specification that is not only applicable for companies in the aerospace & defence industry. Rule 5.2 where you only have one instruction per sentence is important to us. Not being able to use the verb “CHECK’ that is only used as an approved STE noun poses a challenge to me all the time. I really appreciate the STE writing rules that give us the possibility to improve the consistency of our documents. The workshop exercises were of high interest value and drive home the point that it is important to learn by doing. Although a time-consuming process, the writing workshop impressed on me that the need to prioritise the analysis of our internal documents. Shumin is a competent trainer who does not only focus on explaining and enforcing the “writing rules”, but is always available to understand and empathise with the training needs of the class.
          Marco Valtangoli Corporate Technical Author, Schindler Management
        • TAI hired Frans to work with our experienced team and help them to improve their ASD-STE100 Simplified Technical English skills. Frans helped us to identify areas for improvement both in our own documents and in those supplied by our customers and partners. At the end of the training, we all had learned simple yet effective methods to improve the quality, readability and compliance of our writing. Most importantly, we learned how to scrutinize text for commonly made mistakes and how to balance compliance with optimum readability. We enjoyed working with Frans, who has a pleasant personality and an open mind. I am happy to recommend him to any company that wants to improve its documentation, be it for compliance reasons or to facilitate translation. Top Qualities: Great Results, Expert, Good Value
          Halil Kan, Logistics Specialist, Turkish Aerospace Industries TAI/TUSAS
        • I worked with Frans on a project for translation for technical manuals. It was a pleasure to work with him and he was very professional. He responded to our queries quickly and informatively and he was an asset to have on the project, as he has a vast knowledge of technical translation. Top qualities: Great Results, Expert, On Time.
          Juliette Grant International CH-47 Logistics Specialist, Boeing

         

        Ms Shumin Chen

        Principal ASD-STE100 Trainer & Consultant

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        The principal trainer is Ms. Shumin Chen who has helped many companies with their STE and other documentation needs, based on standards where possible. Although STE was developed for the aerospace industry, more specifically for aircraft maintenance documentation, Ms Chen found that it made a lot of sense to apply the same principles to other industries and types of documents as well. Few -if any- changes to the specification are necessary to adapt STE to industries ranging from machinery to IT, automotive to medical equipment.

        Ms. Chen received her professional on-the-job training in the field of STE under the tutelage of Dr Frans Wijma, a linguist, documentation expert and private pilot who has been in the field of controlled language, multilingual documentation and aerospace & defense standards for 15 years, working with customers worldwide. STE classes taught include Boeing, BAE Systems, Rolls-Royce, EADS, Eurocopter, FAA, RAF, Philips, Fluke, Watchguard, Elekta, Hach, Tellabs, Omron and Kubota.

        Dr. Wijma and Ms. Chen are regarded as the leading experts in Simplified Technical English (STE) implementation. They received very professional positive feedback and references are available on request.

         

        Ready to make STE your strategic partner?

        Contact us today for more information or a quote.
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